Shipping and Delivery Policy

  1. Free Shipping and Delivery:

The free shipping feature is automatically activated on the Roseberry Saudi store for any shipping method you choose when the total order value reaches 199 or more.


2- Cash on Delivery (COD):

  • COD is available for our customers in Jeddah who choose delivery through our private courier in Jeddah, with a commission fee of 3 added to the delivery charges.
  • COD is available for our customers across all cities and regions in Saudi Arabia through Aramex shipping services, with a simplified fee of 7 added to the delivery charges.


3- Shipping and Delivery Options:

  • Our Private Courier in Jeddah only: Delivery fee of 30.
  • Aramex for all cities in Saudi Arabia: Delivery fee of 23.


4- Estimated Delivery Time:

  • Our Private Courier in Jeddah only: 24 hours.
  • Aramex for all cities in Saudi Arabia: 3 to 6 business days.


5- Non-Receipt of Orders:

  • If it is due to the store: The store will cover the cost of the product and the shipping fees.
  • If it is due to customer error (incorrect address, absence at the provided address, lack of response to the courier): The customer will bear the shipping costs.